Ray Bloxom, Shop Director

Putting the customer and relationships first, I'm proud to represent the team at Criswell Collision as the Director of the shop.
I learned the ins-and-outs of collision repair after more than 11 years making sure the right parts are put on your vehicle, in line
with our highest quality standards and those of the brands we service. Building on an innate understanding of Economics (Towson class of '07)
I am dedicated to educating customers to empower them in what can be an uncomfortable and frustrating experience.
Born and raised on the Eastern Shore, I lived in Annapolis since 2009 and look forward to getting to know you.
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Kevin Marvin, Collision Center Manager

I have been in the collision repair industry for more than 30 years and with the Criswell group since 2008.
I focus on manufacturer repair certifications and the high standards they require. Constant technician training along with the best tools and equipment, ensure we get the job done right.
We encourage a team culture and we all work together to be sure your repair experience is nothing short of excellent. |
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John Thompson, Shop Foreman

I have been a technician in the collision repair industry for more than a decade and part of the Criswell team since 2021. I am passionate about
training and a devotee of following manufacturer repair guidelines. In my role as foreman, I close the gap between the administrative side and
production side, so that we can be sure your vehicle is returned to you the way it was intended by the builder. | |
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Paul Goodnite, Parts Manager
 With more than 40 years in the automotive industry, I take pride in bringing my experience and attention to detail to my role as Parts Manager.
My job is to make sure every repair has the right OEM or approved parts to meet the high standards our customers and manufacturers expect.
Working closely with our technicians, suppliers, and manufacturers, I help keep repairs accurate, efficient, and on schedule.
After four decades in the automotive business, quality and doing the job right the first time are still what matter most to me. |
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Tristen Dove, Estimator
 I have been a member of the Criswell Collision estimating team since 2023.
It's my pleasure to see your repairs through the process and help you navigate
the sometimes frustrating insurance claims procedures. | |
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Harlee Reynolds, Receptionist

I joined the Criswell team in 2026. I enjoy going to O’s games and hanging out with my dog. I look forward to assisting you throughout your experience with us. Whether you’re scheduling an appointment, seeking information, or visiting us for the first time, I’m here to help make your experience smooth, friendly, and hassle-free. |
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