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Working Hours
  • Mon 7:30AM - 6:00PM
    Tue 7:30AM - 6:00PM
  • Wed 7:30AM - 6:00PM
    Thu 7:30AM - 6:00PM
  • Fri 7:30AM - 6:00PM
    Sat Closed
  • Sun Closed
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Criswell Collision Center - Find our Auto Body Shop on carwise.com


FACTORY TRAINED



Criswell Collision Center is a full-service auto body repair facility. We opened for business with the intention of taking collision repair in a new direction by providing a high level of quality and customer treatment that is unsurpassed in our area.

Criswell Collision Center repairs all makes and models including Acura, Audi, Toyota, Chevrolet, Chevy, Ford, Honda, Nissan, Dodge, Hyundai, GMC, Chrysler, Jeep, Kia, Pontiac, Mazda, Lexus, BMW, Mercedes Benz, Volkswagen, VW, Saturn, Subaru, Cadillac, Buick, Mercury, Scion, Infiniti, Lincoln, Mitsubishi, Suzuki, Volvo, Mini, Land Rover, Hummer, Porsche, Smart, Saab, Jaguar, Bentley, Maserati, Acura, Audi and Aston Martin.

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Criswell Collision Center works with ALL insurance companies including USAA, Liberty Mutual, Allstate Insurance, Erie Insurance, Geico Insurance, State Farm Insurance, Travelers Insurance, USAA Insurance, Progressive Insurance, Nationwide Insurance, National Indemnity, Farmers Insurance Group, Esurance, Selective Insurance, Mercury Insurance, Haggerty Insurance, Lynx Insurance, CEI Group, ARI, State Auto, AAA Mid Atlantic, Keystone Insurance, CNA Insurance, Liberty Mutual, Ohio Casualty, Nationwide, State Farm, Allstate, Geico, Erie, Safeco Insurance, Montgomery Mutual and Peerless Insurance among others.

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Our customers have come from Annapolis, Edgewater, Arnold, Severna Park, Harwood, Riva, Washington DC, Baltimore, Kent Island, Stevensville, Chestertown, Chester, Cambridge, Salisbury, Preston, Grasonville, Easton, St. Michaels, Denton, Centreville, Mayo, Londontowne, Davidsonville, West River, Shadyside, Galesville, Churchton, Huntingtown, Clinton, Largo, Kettering, Mitchellville, Oxon Hill, Pasadena, Gibson Island, Severn, Crofton, Millersville, Gambrills, Crownsville, Glen Burnie, Fort Meade, Bowie, Odenton, Upper Marlboro, Prince Frederick, Bethesda, Potomac, Gaithersburg, Rockville, Chevy Chase, Alexandria, McLean, Fairfax, Arlington, Tysons Corner, Vienna, Falls Church, Silver Spring, College Park, Greenbelt, Lanham, Beltsville, Columbia, Ellicott City, Olney, Laurel, Beltsville, North Beach, Chesapeake Beach, Waldorf, and many other areas.

We are one of the exclusive providers of collision repair to Anne Arundel County and many other fleet business services in the Maryland Region.

Criswell Collision Center is an independently-owned-and-operated facility. It is purpose-built and by design, maximizes efficiency and work flow. For this reason we can usually complete most repairs faster than other body shops, without sacrificing quality or service.

Our front office staff has many years of experience dealing with insurance claims handling, our technicians are hand-picked craftsmen and we back all of our repairs with a limited lifetime guarantee. We are conveniently located at 181 Defense Highway, one block east of the State Vehicle Emissions Test Station in Annapolis, Maryland.

Our highly-qualified personnel are always willing to answer any questions about the repair process and help you deal with the insurance companies. Hertz has an office on-site if alternative transportation is needed.

In addition to the above, we can also provide towing when necessary.

MISSION STATEMENT

Our goal at Criswell Collision Center is to return your vehicle to you restored to pre-collision condition or better and provide our customers with timely, affordable, effective service in a friendly, professional environment. It is our responsibility to make sure our clients receive both the best service and the best value for that service. We will make sure any questions about repairs or insurance are answered, and that our clients drive home with peace of mind and satisfaction.

To make an appointment, call us at 443-837-0700, simply stop in or make an appointment online!

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What Our Customers Are Saying

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Always excellent service at Criswell. One of the best Audi certified centers in the area. Kurt did an awesome job of communicating and following up with me in regards to my repairs (even better than my own insurance!). Quick turnaround time. I highly recommend them!

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Kurt Thompson helped my husband and I with our A4. Very Polite courteous and professional. If you ever need any body work done, I recommend you see him.

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We recently took our new car to Criswell Collision after a head on collision with extensive damage. Kurt and his crew not only repaired the damage but improved the molding, door and trim gaps to better than the factory original. The paint was blended perfectly with the factory finish. Kurt somehow found a way to get factory parts when my insurance company wanted him to use recycled parts. I wouldn't take my car anywhere else in the future [hopefully never].

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My brand-new Audi Q5 had a small factory imperfection on the rear bumper that required the bumper to be removed, a small area repainted, and the entire bumper clear coated. Criswell Collision did an outstanding job. Vehicle was returned as promised. Many thanks to Kurt Thompson and his staff for a job well done.

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I had a terrific experience with Kurt Very professional and delivered the car early I had to turn in my leased car by the end of the month. Kurt said he would try and entire experience was superb

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Very simple process to getting your car fixed. Very quick given the difficulties caused by COVID-19. Everyone I talked to were very nice and thoughtful. Kurt did a wonderful job with communication and creating a friendly atmosphere.

Vehicle
Tips

Always use a detergent designed specifically for car washing. Don't use common dish washing detergent which is too strong and will remove the wax.

Always keep a good coat of wax or paint sealant on your car.

Make a habit of detailing your car. Detail your car regularly and inspect the finish.

Always use a good wax with a high Carnauba content.

You are much better off to wax your car more frequently than to try to apply a heavy coat of wax.

If you are involved in an accident don't make any public statements about who is at fault.

Keep a disposable camera with a flash in your glove box in the event you have an accident. Then take LOTS of pictures!

Be sure to remove sand and salt spray as soon as possible from your car to protect your car's finish.

Check tire inflation at least once a month. Under-inflated tires can result in a loss of fuel efficiency.

A fouled spark plug or plugged/restricted fuel injector can reduce fuel efficiency as much as 30 percent.

For maximum fuel economy, stay below 60 mph.

Don't forget to check the tire pressure of your spare tire!

Buying a fuel with a higher octane than your car requires will not boost performance.

Unlike A/C in the summer, you can run the car's heater as much as you want in the winter without effecting gas mileage.

Automotive News

  • Chamber of Commerce
  • Autobody Alliance
  • NABC
  • CIC
  • WMABA
  • Maryland Insurance Administration
  • SCRS (Society of Collision Repair Specialists)
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    Call Us For Service: 443-837-0700