Criswell Collision Center is a full-service auto body
repair
facility. We opened for business with the intention of taking collision
repair
in a new direction by providing a high level of quality and customer
treatment
that is unsurpassed in our area.
Criswell Collision Center repairs all makes and models including Acura,
Audi,
Toyota, Chevrolet, Chevy, Ford, Honda, Nissan, Dodge, Hyundai, GMC,
Chrysler,
Jeep, Kia, Pontiac, Mazda, Lexus, BMW, Mercedes Benz, Volkswagen, VW,
Saturn,
Subaru, Cadillac, Buick, Mercury, Scion, Infiniti, Lincoln, Mitsubishi,
Suzuki,
Volvo, Mini, Land Rover, Hummer, Porsche, Smart, Saab, Jaguar, Bentley,
Maserati, Acura, Audi and Aston Martin.
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Criswell Collision Center works with ALL insurance companies including USAA,
Liberty Mutual, Allstate Insurance, Erie Insurance, Geico Insurance, State
Farm
Insurance, Travelers Insurance, USAA Insurance, Progressive Insurance,
Nationwide Insurance, National Indemnity, Farmers Insurance Group, Esurance,
Selective Insurance, Mercury Insurance, Haggerty Insurance, Lynx Insurance,
CEI
Group, ARI, State Auto, AAA Mid Atlantic, Keystone Insurance, CNA Insurance,
Liberty Mutual, Ohio Casualty, Nationwide, State Farm, Allstate, Geico,
Erie,
Safeco Insurance, Montgomery Mutual and Peerless Insurance among others.
Our customers have come from Annapolis, Edgewater, Arnold, Severna Park,
Harwood, Riva, Washington DC, Baltimore, Kent Island, Stevensville,
Chestertown,
Chester, Cambridge, Salisbury, Preston, Grasonville, Easton, St. Michaels,
Denton, Centreville, Mayo, Londontowne, Davidsonville, West River,
Shadyside,
Galesville, Churchton, Huntingtown, Clinton, Largo, Kettering,
Mitchellville,
Oxon Hill, Pasadena, Gibson Island, Severn, Crofton, Millersville,
Gambrills,
Crownsville, Glen Burnie, Fort Meade, Bowie, Odenton, Upper Marlboro, Prince
Frederick, Bethesda, Potomac, Gaithersburg, Rockville, Chevy Chase,
Alexandria,
McLean, Fairfax, Arlington, Tysons Corner, Vienna, Falls Church, Silver
Spring,
College Park, Greenbelt, Lanham, Beltsville, Columbia, Ellicott City, Olney,
Laurel, Beltsville, North Beach, Chesapeake Beach, Waldorf, and many other
areas.
We are one of the exclusive providers of collision repair to Anne Arundel
County
and many other fleet business services in the Maryland Region.
Criswell Collision Center is an independently-owned-and-operated facility.
It
is purpose-built and by design, maximizes efficiency and work flow. For this
reason we can usually complete most repairs faster than other body shops,
without sacrificing quality or service.
Our front office staff has many years of experience dealing with insurance
claims handling, our technicians are hand-picked craftsmen and we back all
of
our repairs with a limited lifetime guarantee. We are conveniently located
at
181 Defense Highway, one block east of the State Vehicle Emissions Test
Station
in Annapolis, Maryland.
Our highly-qualified personnel are always willing to answer any questions
about
the repair process and help you deal with the insurance companies.
Hertz has an office on-site if alternative transportation is needed.
In addition to the above, we can also provide towing when necessary.
MISSION STATEMENT
Our goal at Criswell Collision Center is to return your vehicle to you
restored
to pre-collision condition or better and provide our customers with timely,
affordable, effective service in a friendly, professional environment. It is
our
responsibility to make sure our clients receive both the best service and
the
best value for that service. We will make sure any questions about repairs
or
insurance are answered, and that our clients drive home with peace of mind
and
satisfaction.
Always excellent service at Criswell.
One of the best Audi certified centers in the area.
Kurt did an awesome job of communicating and following up with me in regards to my repairs (even better than my own insurance!).
Quick turnaround time. I highly recommend them!
Joel G.
Kurt Thompson helped my husband and I with our A4. Very Polite courteous and professional. If you ever need any body work done, I recommend you see him.
Jennifer R.
We recently took our new car to Criswell Collision after a head on collision with extensive damage. Kurt and his crew not only repaired the damage but improved the molding, door and trim gaps to better than the factory original. The paint was blended perfectly with the factory finish. Kurt somehow found a way to get factory parts when my insurance company wanted him to use recycled parts. I wouldn't take my car anywhere else in the future [hopefully never].
John W.
My brand-new Audi Q5 had a small factory imperfection on the rear bumper that required the bumper to be removed, a small area repainted, and the entire bumper clear coated. Criswell Collision did an outstanding job. Vehicle was returned as promised. Many thanks to Kurt Thompson and his staff for a job well done.
Paul J.
I had a terrific experience with Kurt
Very professional and delivered the car early
I had to turn in my leased car by the end of the month.
Kurt said he would try and entire experience was superb
Jerry D.
Very simple process to getting your car fixed. Very quick given the difficulties caused by COVID-19. Everyone I talked to were very nice and thoughtful. Kurt did a wonderful job with communication and creating a friendly atmosphere.