Working Hours
  • Mon 7:30AM - 6:00PM
    Tue 7:30AM - 6:00PM
  • Wed 7:30AM - 6:00PM
    Thu 7:30AM - 6:00PM
  • Fri 7:30AM - 6:00PM
    Sat Closed
  • Sun Closed
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PRIVACY POLICY

This privacy policy sets out how Criswell Collision Center uses and protects any information that you give Criswell Collision Center when you use this website. Criswell Collision Center is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Criswell Collision Center may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 5/06/2009. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


What Our Customers Are Saying

Thank you and Criswell for the fantastic repair done on my car. I was so impressed with your state-of-the -art facility and had to compare the scene of my car in the paint booth with that of a sterile operating room. Everything done was with particular pride in getting the customer's car like it was when purchased new. I will highly recommend your facility to anyone that I know who needs auto repair. Please congratulate the staff artists for a job-well-done.


-Myron Wotring

I cannot think of a thing that you need to do [differently]. Denny Antzoulatos is outstanding.


-Don R. Annapolis, MD

We were very impressed by your collision center and would definitely recommend your facility to everyone!


-Greg M. Crownsville, MD

Mr. Antzoulatos was very helpful and professional. I am an Erie agent and will gladly refer future collision losses to you.


-C.F. O'Connell Burtonsville, MD

Great job!


-John O. Edgewater, MD

The quality of work is very much appreciated.


-Richard F. Bowie, MD

Great job, great service. All much faster than anticipated. Thank you.


-Nancy B. Annapolis, MD

I was very pleased with the service and have already recommended you to friends.


-Nathaniel D. Annapolis, MD

It was a wonderful experience. Everything was handled perfectly and professionally. I will recommend you to others.


-Bob P. Riverdale, MD

Everything went great and was done in a timely manner! If I ever need any body work done again, I would bring my car to Criswell. Thanks again for everything.


-Pamela J. Annapolis, MD

I appreciated how easily the claim process was. I didn't have to be concerned about payment. My agent, Kevin, was very helpful.


-Eve-Marie L. Annapolis, MD

I honestly believe that your facility is the best I have ever seen. Very professional and well run. The manager is excellent. Thank You.


-Mike D. Annapolis, MD

We will recommend the facility to our friends. Thank you for the wonderful job you did on our car.


-Mr. & Mrs. James B. Bowie, MD

Great service - very pleased with the communication of status of insurance claim and work being done.


-Brenda B. Bowie, MD

Job well done.


-John K. Annapolis, MD

"Criswell is great. Denny was very accommodating and went above and beyond my expectations for service. Thank you.


-Debra F. Edgewater, MD

Great Process!!!


-Sam C. Glen Burnie, MD

Service was great and all personnel I talked to were knowledgeable regarding work done on [my] vehicle. Thanks again


-Anne T. Crownsville, MD

Very Quick Service!


-Don B. Prince Frederick, MD

I have already recommended your shop to an acquaintance.


-Joe G. Annapolis, MD

We had an excellent experience - Very impressed with quality, timeliness and friendliness! We will return with any auto body needs that come up!


-Kara G. Severna Park, MD

Very professional service. 100% satisfaction.


-Mariusz R. Bowie, MD

The vehicle looks great. Thanks for the good job.


-Pam M. Crofton, MD

I hate repair shops, but Criswell Collision Center actually was a pleasure to work with and I didn't mind the waiting area....very nice. Thank you again!!


-John R. Annapolis, MD

Thank you Criswell & thank you Denny for delivering customer excellence. I will definitely recommend your shop to others!


-Donna K. Annapolis, MD

Great experience! Thanks.


-Andrew C. Crofton, MD

Clientèle was courteous, helpful and handled my claim in an excellent manner!


-Douglas S. Glen Burnie, MD

Great job - estimate done quickly - body work was excellent! Pleasure doing business with you.


-Rita R. Annapolis, MD

My experience was a very positive one. Thank you!


-John B. Crofton, MD

Quick job. Well done.


-Olga H. Glen Dale, MD

Very Satisfied with service. [I] have been recommending you already! (Heard of you [myself] from a recommendation from a friend)


-Michele S. Severna Park, MD

Excellent service. Kevin is a great help. I trust Criswell with all my vehicles.


-Joe R. Edgewater, MD

Very impressed with every interaction I had. Every person was professional, personable and I enjoyed the tour of the facility in the back where all the work is completed. Hope you continue to prosper.


-Anna B. Crownsville, MD

Was as good as I hoped.


-Harvey R. Gambrills, MD

Great Job!


-Anthony D. Pasadena, MD

You guys did a great job. Extremely fast and professional service.


-Mike M. North Beach, MD

Very professional & thank you.


-Timothy H. Arnold, MD

Great service and finished promptly! Thanks!


-Lauren D. Crownsville, MD

Great job & very professional service.


-Len P. Crofton, MD

Satisfied!


-Leroy C. Annapolis, MD

You guys are great!


-Lawrence H. Annapolis, MD

Thanks to Denny and the Criswell team for their attentiveness and quality customer service.


-David G. Bowie, MD

You turned a negative experience (car accident) into a pleasure able one (beautiful job & detailed car!) Thanks guys!


-Paula A. Crownsville, MD

My car was in and out in a single day.


-Roger C. Annapolis, MD

I had a great experience with you and will continue to use you for all of my repair needs! Thank you!


-Kristi P. Crofton, MD

I drove Mercedes Benz for several years and used B&B Auto Body in Edgewater. I thought they were the best in the area, but your operation is an equal. If you need a testimonial I would be happy to be involved.


-John H. Annapolis, MD

The car looked great!! Keep doing what you're doing.


-Joseph K. Annapolis, MD

Outstanding! Fair price - Great job.


-Foster F. Annapolis, MD

"I am totally pleased with the restoration work on my vehicle. Kevin Marvin accomplished all of my requests and kept me advised on the job progress.


-James S. Annapolis, MD

Thanks so much for doing an awesome job on my car. Love it.


-Michele P. Davidsonville, MD
  • Chamber of Commerce
  • Autobody Alliance
  • NABC
  • CIC
  • WMABA
  • Maryland Insurance Administration
  • SCRS (Society of Collision Repair Specialists)
  • I-CAR
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    Call Us For Service: 443-837-0700